Here you’ll find quick answers about our products, orders, shipping, and jewelry care. We want your experience with Sorelle to be simple, safe, and effortlessly stylish.
Have questions?
FAQ
What is your return policy?
Our goal is for every customer to be fully satisfied with their purchase. If that’s not the case, let us know and we’ll do our best to make it right.
Are any purchases final sale and non-returnable?
We cannot accept returns on certain items. These will be clearly marked before purchase.
When will I receive my order?
We aim to ship your order as soon as possible. Once it has been dispatched, you will receive an email with tracking information. Delivery times vary depending on your location.
Where are your products made?
Our products are made both locally and globally. We carefully select our manufacturing partners to ensure high quality and fair pricing.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always see the shipping cost before completing your purchase.